Its a phrase which must have been uttered millions of times throughout the decades, “ all this technology is destroying jobs”. Since the industrial revolution advances in technology have advanced production capability in every market possible and replaced tasks which had been previously been done by humans.

And as technology advances we now face possibility of robotised humans being able to replace us in form as well as function. And what chance do we have, if, as Mattie from sci-fi series Humans professes, “why study 7 years to become a lawyer, when you can train a synth to remember it all in 7 seconds?”

And apparently, we should be worried because up to 35% of jobs will be eliminated by new computing and robotics in the next 20 years. Despite the fact there remains little evidence (at least in the long run) that the technology which makes us more effective is affecting employment rates.

But still, here we are in 2015, with people arguing whether the
‘new technologies’, are now in line to replace managers too!

Management and leadership can’t be programmed

If my time in management and leadership positions has taught me anything, is that neither position can be done successfully by following process or formula. So much of management and leadership is done on experience, intuition and ‘feel’.

And then there are the core, softer skills of holding such a position. If there is anything examples like robot bina48 and similar teach us, it is that robots are a long way from developing an understanding of emotions, and the skills of highly effective managers such as empathy, compassion, and and understanding of situations outside of the raw facts involved.

It is my belief that whilst technology is constantly changing the world of work, and its role will only increase in the future, it will only serve to prove the worth of strong leaders and managers. With technology bringing consistency and scale to the production side of a business, the stage is set for strong leadership and management of knowledge workers to be the difference between successful and failing businesses.

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